Return Policy

return policy
We have a 7-day return policy, which means you have 7 days to apply for return after receiving the goods. To qualify for return, your goods must be in the same state as the goods you received, undamaged or unused, labeled, and in the original packaging. You also need a receipt or proof of purchase. The postage is for your own account. To start a return, you can contact us. If your return is accepted, we will send you the return shipping address and instructions. Items returned to us without prior request for return are not acceptable. If you have any return questions, you can always contact us.

Damage and problems
Please check your order when you receive it. If the goods are defective, damaged or receive the wrong goods, please contact us immediately so that we can evaluate the problem and correct the problem.

Exceptional / non returnable items
Certain types of goods cannot be returned, such as perishable goods (such as food, flowers or plants), customized goods (such as special orders or personalized goods) and personal care goods (such as beauty products) We also do not accept the return of hazardous materials, flammable liquids or gases. If you have any questions or concerns about specific products, please contact us. Unfortunately, we do not accept returns of special offers or gift cards.

The quickest way to ensure that you get what you want is to return the goods you own. Once you accept the return, please purchase new goods separately.

We will notify you after receiving and checking your return and inform you whether the refund is approved. If approved, you will be automatically refunded through the original payment method. Remember, your bank or credit card company may also need some time to process and issue refunds.